I just installed these lanterns and they both don’t light up. And when reinstalling the old ones they work. I followed the instructions to a tee ( black to black / white to white / ground on the green screw). Tested the switch on and off, checked the breaker, and retested the old light and it works. What should I do?
I just installed these lanterns and they both don’t light up. And when reinstalling the old ones they work. I followed the instructions to a tee ( black to black / white to white / ground on the green screw). Tested the switch on and off, checked the breaker, and retested the old light and it works. What should I do?
I would bring them back and exchange them. Maybe just a fluke?